CAC AI-driven portal most challenging - RG
The Registrar-General of the Corporate Affairs Commission (CAC), Hussaini Ishaq Magaji, has described 2025 as a particularly challenging year for the Commission, largely due to its transition to an Artificial
The Registrar-General of the Corporate Affairs Commission (CAC), Hussaini Ishaq Magaji, has described 2025 as a particularly challenging year for the Commission, largely due to its transition to an Artificial Intelligence-driven operational portal, which came with disruptions and temporary setbacks in productivity and service delivery.
Magaji disclosed this in Abuja during the CAC’s 35th anniversary celebration, themed “Upholding Public Trust through Excellent Service Delivery,” noting that transformational change often comes with initial difficulties.
He explained that the adoption of artificial intelligence was no longer optional for the Commission, given the exponential growth in business registration volumes driven by tax reforms, the monetisation of digital and social media-based enterprises, and government policies encouraging the formalisation of informal businesses.
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“To put this into perspective, CAC now receives close to 10,000 business registration requests daily, compared to just hundreds in previous years. In addition, our complaint management system, through emails and call centres, handles an average of 5,000 inquiries every single day,” Magaji said.
According to him, managing such volumes manually would require an unsustainable workforce, making AI essential to complement human capacity with the speed, accuracy, and precision required for efficient service delivery.
He announced that as part of the anniversary activities, the Commission would sign a Letter of Collaboration with Google, aimed at strengthening CAC’s technology framework and improving service delivery through partnership with one of the world’s leading technology companies.
Magaji said Google’s global expertise and technological support would further enhance system stability, improve portal performance, and deepen the ease of doing business in Nigeria.
He also unveiled the relaunch of the Commission’s website, [www.cac.gov.ng](http://www.cac.gov.ng), noting that beyond a complete redesign, the platform now features two major innovations.
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These include an AI lawyer, which allows users to ask questions on CAC laws, rules, guidelines, procedures, and operations, and receive instant responses, as well as an AI Name Generator that enables users to generate and reserve scalable business names directly on the website.
Looking ahead, Magaji said the Commission remains focused on a future driven by technology, efficiency, transparency, and global best practices.
As part of the anniversary celebrations, he announced several initiatives, including free business name registration for 3,500 small businesses across the 36 states and the Federal Capital Territory, scholarships for six best corporate law students from each of the six campuses of the Nigerian Law School for the 2026 academic year, donation of 120 mattresses to an internally displaced persons camp, and support for orphanages.
He added that the Commission would also recognise and support its staff in line with existing conditions of service, acknowledging their resilience and commitment in driving the ongoing reforms.
