FCCPC, LASCOPA sign MoU to strengthen consumer protection
The Federal Competition and Consumer Protection Commission (FCCPC) has signed a Memorandum of Understanding (MoU) with the Lagos State Consumer Protection Agency (LASCOPA) to deepen institutional collaboration and enhance consumer
The Federal Competition and Consumer Protection Commission (FCCPC) has signed a Memorandum of Understanding (MoU) with the Lagos State Consumer Protection Agency (LASCOPA) to deepen institutional collaboration and enhance consumer protection across jurisdictions.
The agreement provides a framework for information sharing, complaint referrals, joint consumer education initiatives, capacity building, market intelligence exchange, and, where necessary, coordinated enforcement actions.
Executive Vice Chairman of the FCCPC, Mr. Tunji Bello, who signed the MoU on behalf of the Commission in Abuja, described it as an operational tool aimed at improving outcomes for consumers rather than a ceremonial exercise.
He said the partnership would enable quicker response to complaints, clearer redress mechanisms, improved consumer awareness, and stronger coordination between federal and state authorities.
Bello noted that the collaboration reflects a shared commitment to improving consumer experience and promoting fair business practices through practical cooperation.
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According to him, consumer protection has expanded beyond a narrow scope to cover critical sectors such as transportation, healthcare, housing, digital services, financial transactions, e-commerce, and product safety, where citizens increasingly demand accountability and accessible redress.
He added that as markets evolve, consumer complaints are becoming more complex and often cut across sectors and jurisdictions, making coordinated regulatory action essential.
Bello stressed that while national standards are important, state-level institutions play a critical role in addressing localised consumer issues, which often require swift intervention.
He also highlighted Lagos State’s strategic importance as Nigeria’s commercial hub, noting that its dynamic market environment makes regulatory collaboration both necessary and impactful.
The FCCPC boss further urged closer operational cooperation between the Commission’s South-West Zonal Office and LASCOPA, particularly in complaint resolution, intelligence sharing, consumer education, and joint interventions.
On his part, the General Manager of LASCOPA, Mr. Afolabi Solebo, described the MoU as historic, noting that it marks a significant step toward strengthening consumer protection frameworks.
He said the agency, which originated as an initiative under the Lagos State Ministry of Justice, has made notable progress since commencing operations in 2018, adding that collaboration with the federal regulator is essential to achieving broader impact.
The FCCPC, established under the Federal Competition and Consumer Protection Act, 2018, is mandated to promote competition, protect consumers, and ensure fair market practices across Nigeria.
