FCMB reiterates deliberate, strategic AI adoption
Key players from Nigeria’s financial services and technology landscape gathered to examine how innovation, data, and emerging technologies are reshaping the continent’s financial ecosystem. The event was BusinessDay Fintech Summit
Key players from Nigeria’s financial services and technology landscape gathered to examine how innovation, data, and emerging technologies are reshaping the continent’s financial ecosystem. The event was BusinessDay Fintech Summit 2026: “The Next Financial Frontier: Intelligence, Infrastructure & Inclusion in Africa’s Digital Money Economy”.
Bringing together fintech leaders, financial institutions, and ecosystem partners, it focused on advancing digital infrastructure, unlocking opportunities through AI, and driving broader financial inclusion in Africa’s evolving digital economy.
Read Also: 2027: Makinde under fire over Operation Wetie remark
Speaking during a panel session: “Intelligent Finance: How AI, Data and Automation are Rewriting Financial Services,” Blessing Ehize, chief Technology officer at FCMB, noted the transformative role of AI in driving efficiency, personalisation, and smarter decision-making in banking.
“AI is no longer a future concept; it is redefining how financial institutions operate. From improving risk assessment and fraud detection to enabling hyper-personalised customer experience, AI allows us to anticipate customer needs and respond in real time. The real value lies in how effectively we harness data to deliver smarter, faster, and more inclusive financial services.”
He reaffirmed the bank’s commitment to responsible innovation: “At FCMB, our approach to AI adoption is deliberate and responsible. We are integrating AI in ways that enhance efficiency without compromising trust, customer privacy, or regulatory compliance. This is why FCMB is ISO42001 certified. Technology must work for the customer, and align with ethical standards and human oversight.”
Speaking further, he emphasised FCMB’s alignment with global best practice: “The intersection between what we do at FCMB, and global financial best practice lies in our ability to balance innovation with resilience. Globally, AI is taking centre stage. It is coming to enable businesses and change lifestyles. We are building systems that are not only intelligent but also secure, scalable, and inclusive, ensuring that as we advance technologically, we bring more people into the financial ecosystem.”
As digital transformation accelerates in Africa, FCMB continues to invest in cutting-edge technologies and data-driven insights to enhance service delivery and expand access to financial services in an ethical and responsible manner.
