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Pension

PTAD: Resolving pensioners’ issues

By Omobola Tolu-Kusimo OLAWUYI: Good day, my name is Olawuyi. I thank you for painstakingly finding solutions to pensioners’ problems. I have been short paid payment of arrears of 20per

Author 18230
April 8, 2026·3 min read
PTAD: Resolving pensioners’ issues
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By Omobola Tolu-Kusimo

OLAWUYI: Good day, my name is Olawuyi. I thank you for painstakingly finding solutions to pensioners’ problems. I have been short paid payment of arrears of 20per cent pension increase. I have sent several email messages to PTAD without any response from them. Kindly help me.

ANONYMOUS: I want to remain Anonymous. My complaint is on pension increment arrears. I have not received mine. PTAD should release it without further delay. I am ageing even as I have serious health challenge.

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OKUNOLA: Hello, my name is Okunola. Former President, Olusegun Obasanjo set up a panel for Nitel &Mtel headed by Prince Fola Adeola in 2OO1. The panel recommended 10 years pension without any period of time. I and some others were paid five years pension due by Bureau of Public Enterprises (BPE) in 2OO7, 2OO9, 2OIO. But we are yet to receive the balance. I was employed on July 2, I979 and retired November I4, I99I (I2years). Kindly use your good office to see the Executive Secretary of PTAD, Mrs Odunaya to know what is delaying the pension due of some of us Nitel & Mtel retiree who did our verification since January 2OI8. We are also yet to be put on payroll.

ENGR. MICHAEL: Good day, I am Engr. Micheal. I am the Chairman for Ekiti State Nitel/Mtel pensioner’s association. My September 2019 pension was omitted. Also, some of our members have been trying to do their “I am Alive” for about one week now but are unable to do so. Kindly help us draw the attention of the PTAD to these issues.

SHEKONI: Good day, my name is Shekoni. The outcome of year 2023 PTAD verification exercise erroneously reduced my service years from 35 to 27 and consequently affected my monthly pension calculation till date. I have documents to show that this is an error. Kindly help.

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AJAYI: Dear Omobola, my name is Ajayi. I retired from PHCN OSUN State. I have not received my N32000 benefit.

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AHMED: Dear Omobola, my name is Ahmed. I retired from NIWA in 2007, my complaints are that I haven’t received any of the arrears paid to some of the pensioners ranging from the 24per cent and the N32,000 arrears. I was told my name fall on the second batch since August, 2024. Kindly help me.

PTAD: Dear Mr. Ahmed, please send your verification slip to our email complaints@ptad.gov.ng to enable us investigate and respond further. Thank you.

ANONYMOUS: Good day, I have been complaining of deduction of N9000 from my pension allowance since September last year. Kindly use your office to rescue me from this situation. l have written several times for correction, all to no avail, why?.

PTAD: Dear PTAD PENSIONER, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. However, note that PTAD obtained a directive for the re-implementation of the CPA based on grade level in line with the clarification from the NSIWC before implementing the new 20 per cent / 28 per cent increment as applicable. The CPA which was as a result of the minimum wage approval in April 2019 was implemented in May 2021 based on pay-band application with subsequent payment of 24 months arrears covering from April 2019 to April 2021. It is, therefore, instructive to mention that arrears reconciliation arising from the re-implementation of the CPA based on grade level is set aside pending further directive.

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