PTAD: Resolving pensioners’ issues
Sheriff: Dear Omobola, my name is Sheriff. Please, is PHCN & NITEL excluded in new pension increment? PTAD: Yes, NITEL/MTEL, PHCN, NICON, PTI, Peoples Bank, Assurance Bank and Nigeria Reinsurance
Sheriff: Dear Omobola, my name is Sheriff. Please, is PHCN & NITEL excluded in new pension increment?
PTAD: Yes, NITEL/MTEL, PHCN, NICON, PTI, Peoples Bank, Assurance Bank and Nigeria Reinsurance Corporation pensioners are excluded from the N32, 000 pension increase.
UNDIE: Dear Omobola, I am a NAF pensioner under PTAD. Are the military pensioners not included in the N3. 9billion backlog cleared by the Federal Government? The breakdown of payment in a newspaper of November 15, 2025 did not reflect the military. Our pension is very meagre compared with the present pensioners. We have not received hamonization for so many years. Also we are yet to receive N25000 palliative approved by the Federal Government in 2023. This was why coalition of FG pensioners of Nigeria threatened to go on protest naked on 24/11/25. Please consider our request.
PTAD: Military Pensioner are not DBS pensioner.
WADAK: Dear Omobola, I am a state pensioner with federal share. My name is wadak from Plateau State. I have not been paid the arrears of the N32,000. Kindly help me out.
PTAD: At the time of filling this report, pensioner confirmed receiving the said entitlement.
RAPHEAL: Good Day, my name is Rapheal. My “I Am Alive” confirmation date is due but I am not able to verify my status. It keeps referring me back to my old date. What can I do.
PTAD: Several calls were made to pensioner for clarification, but could not be reach.
Read Also: Hopeful Team Nigeria off to Gaborone for World Athletics Relays
ANNONYMOUS: Good day, I have been complaining of deduction of N9000 from my pension allowance since September last year. Kindly use your office to rescue me from this situation. l have written several times for correction to no avail why.
PTAD: Dear PTAD PENSIONER, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. However, note that PTAD obtained a directive for the re-implementation of the CPA based on grade level in line with the clarification from the NSIWC before implementing the new 20 per cent / 28 per cent increment as applicable. The CPA which was as a result of the minimum wage approval in April 2019 was implemented in May 2021 based on pay-band application with subsequent payment of 24 months arrears covering from April 2019 to April 2021. It is therefore instructive to mention that arrears reconciliation arising from the re-implementation of the CPA based on grade level is set aside pending further directive.
The clarification from the NSIWC which revised the implementation of the CPA to Grade level was taken into cognizance and accordingly implemented on the payroll before the application of the new pension increment of 20-28% as applicable which will take effect from September 2024.
Further to the above, the Executive Secretary gave directive to pay the 20%/ 28% pension increment arrears to ONLY the pensioners whose monthly pension have been correctly computed and implemented as per the August payroll.
In line with the directive of the Executive Secretary, the Department reviewed the August 2024 pension payroll to ascertain that only pensioners who are on their correctly computed monthly pension are paid the 20 - 28% pension increment arrears and thereafter identified and excluded the following categories of pensioners:
• Pensioners on the payroll with inherited monthly pension and whose monthly pension entitlement is yet to be computed to date;
• Pensioners on the payroll with inherited monthly pension but whose monthly pension entitlement have been computed but not yet implemented;
• Pensioners on the payroll with monthly pension figure that appears to be higher than the maximum monthly pension for their Grade Level.
